Refund policy

Maine Doubley ke products check kiye. Ye kitchen items hain (microwave organizer, ice mold, peelers, food scraper), perfumes ya handbags nahi. Is liye maine wo sections hata diye aur baaki policy Doubley ke hisaab se badal di.

Return & Refund Policy

At Doubley, we want you to be happy with your purchase. If you are not completely satisfied with your order, please contact us and we will do our best to assist you.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned with its original packaging and any included accessories.
  • You must provide your order number or proof of purchase.

Items that have been used, damaged, altered, or returned without their original packaging may not be eligible for a refund.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery.

We may request photos of the product and packaging to verify the issue. If the issue is confirmed, we will work with you to provide an appropriate solution, such as a replacement or refund.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved or declined.

  • If approved, the refund will be issued to your original payment method, whenever possible.
  • Approved refunds are generally processed within 10 business days. Your bank, credit card company, or payment provider may need additional time to post the refund.
  • If more than 15 business days have passed since your refund was approved, please contact us.

Non-Refundable Items

The following items may not be eligible for return or refund:

  • Used items
  • Items damaged after delivery due to customer handling
  • Items without their original packaging
  • Items showing signs of wear, scratches, or other damage
  • Items returned after the 30-day return period

Return Shipping

Unless the item was damaged, defective, or incorrectly sent, the customer may be responsible for the cost of return shipping.

If the return is due to an error on our part or a damaged or defective item, please contact us before returning the item so we can provide further instructions.

Contact Us

For return or refund questions, please contact us:

Business Name: Doubley
Email: info@popsiee.com
Phone: +1 209-393-4508

Please include your order number when contacting us about a return or refund.

Thank you for shopping with Doubley!