Shipping Policy

Last updated: September 29, 2026

Thank you for shopping with Doubley. This policy explains how we process, ship, and deliver orders from our online store.

1. Where we ship

We currently ship within the United States. We may be unable to deliver to P.O. boxes, military addresses, U.S. territories, or other restricted destinations, depending on the carrier and product. Available shipping options are shown at checkout.

2. Order processing

Orders are processed within 1-3 business days after payment is received. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing the next business day. During holidays, promotions, or periods of high order volume, processing may take longer.

3. Shipping options and delivery times

Method	Estimated delivery after processing
Standard	3-7 business days
Express	1-3 business days, where available

Delivery times are estimates, not guarantees, unless stated otherwise at checkout. Shipping costs and promotions may change, and the price shown at checkout is the price you pay.

4. Tracking

Once your order ships, we'll email you tracking information. Please allow up to 48 hours after the label is created for tracking to become active.

5. Delivery delays

Carrier delays, severe weather, holidays, transportation disruptions, or incorrect delivery information can affect delivery times. If your order is significantly delayed, contact us and we'll help. Nothing in this policy limits your rights under applicable federal or state law.

6. Incorrect shipping address

Please make sure your address is complete and accurate at checkout. If you notice a mistake, contact us right away. We may be able to update the address if the order hasn't shipped. Once it has shipped, we may not be able to change it, and additional charges may apply to reship.

7. Lost, stolen, or missing packages

If tracking shows your package was delivered but you can't find it:

• Check around your delivery location.
• Check with household members, neighbors, or building management.
• Contact the carrier using your tracking information.
• Contact Doubley if it still can't be located.

We'll help communicate with the carrier, though carrier investigations follow the carrier's own policies. If an order is lost in transit, we'll work with the carrier to find the right resolution.

8. Damaged packages

If your order arrives damaged, contact us as soon as possible with your order number, photos of the package, the product, and the shipping label, and a short description of the damage. Please keep the original packaging until the issue is resolved. Damaged or defective items may qualify for a replacement or refund under our Refund Policy and applicable law.

9. Order cancellation

To cancel an order, contact us as soon as possible. We'll make reasonable efforts to cancel it before it's processed or shipped, but once it has shipped, cancellation may not be possible. In that case, our Refund Policy applies.

10. Delivery estimates and required notices

We make reasonable efforts to give accurate delivery estimates. If we can't ship within the time promised at checkout, or the time required by law, we'll notify you and offer any cancellation or refund options the law requires.

11. Contact us

Doubley
Email: info@popsiee.com
Phone: +1 209-393-4508
Website: https://doubley.io
Address: 7016 Cornerstone Ln, Stanton, CA 90680, United States